Integrated Housing System

Built with housing administrators. One integrated database instead of a shelf of spreadsheets — entered once, retrieved in time to answer the question actually asked.

Book a demo The modules

What it changes for your department

No more spreadsheets

Enter once, retrieve in time to answer a stakeholder question.

Reporting that adds value

Mandatory reports take less time; discretionary reporting becomes possible.

Better decisions

Better information behind decisions and resource allocation.

Streamlined process

Automated workflow tracks communications and progress instead of your staff chasing them.

The modules

Six areas on one database — from applicant intake through to the returns you file. Providers work the same record through their own portal, so what they submit and what you report agree.

The tracked offer process in Arcori IHS, showing offer ranking and household detail

Waitlist & tenancy management

Waitlist by program, with eligibility per program Tracked offer process and applicant ranking Offer ranking rules customized program by program Choice-based and other offering types

A landlord rent supplement agreement with scheduled payments in Arcori IHS

Rent supplement & housing benefits

Program-based and designed for housing administrators Direct-to-landlord or household benefit models Portable housing benefit management Project and track available supplement funds Full landlord and household management

An Annual Information Return in Arcori IHS with RGI household counts

Housing programs compliance

Manage and track provider budgets Report and validate Annual Information Returns Subsidy agreements, EOM and EOA Full analytics and tracking across programs Capital program and building tracking Funding allocation and tracking Government reporting integration Affordable housing reporting and program efficiency metrics

Provider and portfolio details in Arcori IHS

Portfolio & provider management

An accurate picture of every property in your portfolio Data summarized and tracked provider by provider Correspondence with providers and interested groups CRM for every interaction with providers and outside groups Multi-provider coordination across your service area

Housing Provider Portal

Providers log in and see only their own data and statistics Subsidy budgets and Annual Information Returns Monthly Unit Details Report and risk management Waitlist offering and household tenancy Dashboards tracking each provider's submission progress

The applicant view of the Central Waitlist, showing application status and property selection

Applicant portal

Applicants track their status and respond to offers An overview of the whole housing stock Clear next steps to complete the workflow Configurable application wizard

Integrates with Arcori PM

Your providers can run their buildings on Arcori PM — tenancies, RGI, finance and maintenance — and work your offers and submissions through the Housing Provider Portal, with one vendor supporting both sides. IHS links to Arcori PM’s rent supplement module for landlords, agreements and payments.

See Arcori PM

How we price and support it

Unlimited support hours

Submit tickets 24/7, triaged by severity and escalated to product or technical staff. No extra cost.

Unlimited users

No per-seat maths when a department grows or a provider joins.

All-inclusive pricing

Licensing, hosting, maintenance, updates and unlimited support in one price, set up front.

Social housing focused

Experience on both sides — providers and housing administrators. In use by Ontario service managers today.

Ontario and across Canada

IHS is in use by Ontario service managers and housing program managers across the country. The structure underneath it — funder, provider, applicant, subsidy — is common across provinces.

Start that conversation →

Configuring a waitlist program in Arcori IHS: matching rules, ranking and eligible properties

Talk to us about your service area

Tell us your programs and how many providers you fund.

Contact sales